FAQ
Where do you ship?
From our online store we ship to the United States and Canada, if you are outside of these regions and are interested in our products please contact us and we can make arrangements for your shipment.
How much is shipping?
Our shipping is FREE for the United States and Canada, we have reasonable rates for shipping outside of those regions.
What currency does your store use?
Our store is in US Dollars, if you are purchasing from outside the United States your final purchase price will depend on the exchange rate of your local currency.
What is your return/exchange policy?
If for any reason you are unhappy with your purchase please contact us within 30 days of receipt and we will issue a refund/exchange upon it's return.
How hard is it to assemble your furniture?
We design our furniture for easy assembly using tools that are included, or with tools you likely already own. In general, with a few exceptions, our furniture assembles in 15-30 minutes with easy to follow instructions.
How do I maintain your furniture pieces?
In order to maintain your steel and wood surfaces we recommend you nourish them with a wood or metal wax (whichever is appropriate) every 6 months.
For our steel we recommend a simple paste wax which should be applied to the entire surface and then buffed out to a smooth finish.
For our wood we recommend using any wood polishing wax which has beeswax as its primary ingredient and simply follow the directions on the bottle.
For our steel tabletops (Titus Estrella Coffee Table, Titus Desk, etc) we avoid using any permanent coatings as they will have a tendency to chip and wear poorly over time. Instead we hand-finish the surface with wax, which provides a beautiful natural finish, that can be easily maintained. Please refrain from using cleaning chemicals on the surface as it will remove the protective wax finish; instead use soapy water. If not cleaned up in time, Wine and other acidic beverages can leave stains on the steel, to avoid this please use a coaster when enjoying them.
